Customer service non existent.. Flights cancelled by BRUSSELS still waiting
for refund 3 months on ...NIGHTMARE TO DEAL WITH!!!!!!
This has caused a family breakup because I booked the fights I'm now responsible for money reimbursement.......Don't book with this company..
They make Ryanair look like Emirates, and BA lion you've have booked your own private jet....honestly I'm a very well seasoned travel this is by the worst yet....I have paid £3.000 for flights, they cancelled flights, apparently
it can take up to 3 months for money to be paid back...Really
This person wrote the review because of poor customer service of brussels airlines cancellation policy from Brussels Airlines. Reviewer claimed that he or she lost $3500 and wants Brussels Airlines to read this review and look into the issue (if any).
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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