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Customer service non existent.. Flights cancelled by BRUSSELS still waiting

for refund 3 months on ...NIGHTMARE TO DEAL WITH!!!!!!

This has caused a family breakup because I booked the fights I'm now responsible for money reimbursement.......Don't book with this company..

They make Ryanair look like Emirates, and BA lion you've have booked your own private jet....honestly I'm a very well seasoned travel this is by the worst yet....I have paid £3.000 for flights, they cancelled flights, apparently

it can take up to 3 months for money to be paid back...Really

Reason of review: Poor customer service.

Monetary Loss: $3500.

I didn't like: Customer service.

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Anonymous
#1098738

I'm in the same boat except it was work related and I now won't get paid expenses and I'm personally out of pocket. I would advise everybody avoid this airline like the plague.

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