Product: Brussels Airlines Baggage Policy Clear all filters (0 of 6 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I travel from USA to see family from Denmark for visiting member very ill for a week and my luggages was delay four days without personal belongs is a worse nightmare I never experienced it !!!contact Brussel Airlines agent promised and asking for my personal Bank...
Read more
1.9
Zaventem, Vlaanderen
Product
Brussels Airlines Baggage Policy
I didn't like
  • Broke promises not at my fault
#1145179
Reply to reviews
Show

Brussels Airlines Baggage Policy Review

The airline with the worse customer service , all you get is a email I'd to send them an email on your issue and you would never hear back .they delayed my bag on a Christmas trip to Rome and been a month all I keep doing sending reminders with no response
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Brussels Airlines Baggage Policy
#997910
Reply to reviews
There seemed to be problem with documentation as they were there quite a while and looked to me as if tis did not tally up. So now we are in Russia with only the clothese we stand in, lost presents and other variables lost also and NOT ONE WORD from Brussels Airlines...
Read more
Product
Brussels Airlines Baggage Policy
#977169
Reply to reviews
The Brussels airlines lost and damaged my luggage. I got it in 2 days time after arrival but asked for compensation. Twice I sent e-mail to customer service and spend a fortune on phone calls.When I called customer service , they always referred me to the customer...
Read more
Anonymous
Don

Spot on! This airline treats its customers appallingly! I have been in contact with their complaints/damage department for 6 months, dozens of emails, only to get the run-arou...

1.0
Product
Brussels Airlines Baggage Policy
I didn't like
  • I did not like
#945932
Reply to reviews
This is the worst airline ever!Our flight from Toronto to St Petersburg Russia had a plane change in Brussels. Once on new plane the pilot announced we would be taking off momentarily since some of the luggage had been loaded? When we arrived at LED, 1 of our bags did...
Read more
1.0
Product
Brussels Airlines Baggage Policy
I didn't like
  • Customer service
  • Baggage service is very poor
#940089
Reply to reviews
I lost my luggage on the 13th of August, filed a report in Copenhagen airport then your airlines took over.I have trying to contact your office by phone & email many times to ask about how to get reimbursed & the only answer I got after many trials is "check your...
Read more
Copenhagen, Hovedstaden
Product
Brussels Airlines Baggage Policy
#928665
Reply to reviews